Analysis

Data-driven investigations into agent behavior and product metrics. Each entry states a question, method, findings, and reproducible queries.

• Demo-offer timing vs conversation drop-off — offering the demo CTA early kills sessions (~15pp lower continuation at every turn) with no conversion upside (IX-4063).
• Query rewriting vs retrieval quality — prose rewriting never beats the raw query; resolving into LightRAG graph keywords does (+0.050), and a gated resolver lifts elliptical turns on graph-less clients (+0.041 held out) (IX-4447).