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2025 R&D Journal

Overview

First year of R&D work on Rose - an agentic platform for inbound marketing.

Timeline: July - December 2025

Phases

Phase 1: Foundation (July-September)

Hypothesis: Monolithic prompt with standard RAG can handle B2B conversations.

  • July: LangChain, LightRAG, TenantAwareNeo4JStorage
  • August: Redis history, widget configuration
  • September: MongoDB Atlas, reranking, metrics collection

Outcome: Infrastructure ceiling confirmed. Need specialized handling.

Phase 2: Visitor Intelligence (October-November)

Hypothesis: Understanding WHO visits improves conversion.

Rationale: September metrics showed technical questions convert 3x better than general questions. Without visitor identification, all conversations treated equally - missing opportunity to personalize for enterprise visitors.

  • October: Visitor profiling, profile merge, dynamic questions
  • November: 5-tier enrichment, interest signals, suggested answers

Outcome: +50% engagement, +58% conversation depth, +9% conversion.

Phase 3: Agentic Structure & Dialog State (December)

Hypothesis: Structured dialog state and parallel agent nodes improve conversation quality.

  • December: Dialog state extraction, agent configuration, graph structure refinement

Outcome: Production-ready agentic architecture with 11 parallel nodes. Foundation for intent-based routing (Q1 2026).

Measured Business Impact (Q4 2025)

Initial Engagement Rate

Engagement Rate Q4 2025

Engaged Conversations (2+ turns)

Engaged Conversations Q4 2025

Conversion Rate (Interaction to Form Submitted)

Conversion Rate Q4 2025

Summary

Metric Oct 2025 Dec 2025 Improvement
Initial Engagement 1.24% 1.86% +50%
Engaged Conversations 29.24% 46.32% +58%
Conversion Rate 2.89% 3.15% +9%
Visitor Identification 35% 72% +106%

Monthly Entries

Month Main Focus Key Hypothesis
July Foundation & Architecture Monolithic prompt + LightRAG
August Production & Redis Per-site configuration
September MongoDB & Metrics Systematic metrics collection
October Visitor Profiling LLM inference + enrichment
November Enrichment & Signals 5-tier pipeline + interest detection
December Agentic Structure Dialog state & parallel nodes

R&D Innovations

Component Complexity Status
TenantAwareNeo4JStorage Very High Production
Multi-Agent LangGraph Very High Production
5-Tier Enrichment Pipeline High Production
Interest Signals Detection High Production
Intent Router Medium POC